How it works.
A complete walk-through of the BookMyCarer experience — for the families we serve and the caregivers we partner with.
01
Submit a 3-minute care request
Five fields — patient condition, city, language, shift type, budget. That's it.
02
Receive 4–6 verified matches within 12 hours
We rank caregivers by trust score, language fit, condition expertise and availability.
03
Browse profiles with credentials, reviews and pricing
See the GNM number. See the police verification date. See real reviews from verified bookings.
04
Book with transparent pricing
Three-line receipt: caregiver rate + 18% BookMyCarer fee = total. Always.
05
Caregiver arrives — confirm via app GPS check-in
First-day check-in pinned to your dashboard within 100 metres.
06
Receive daily care logs by 8 PM
Medication, meals, mobility, vitals, mood, observations and (optional) photos.
07
Rate & review after 7 days
4-dimension review: punctuality, clinical skill, communication, empathy.
FAQ
Common questions, answered honestly.
For families
For caregivers